CLAIMS AND THIRD-PARTY ADMINISTRATION
LEH Insurance makes it easier for carriers to manage claims. Our insurance claims experts can handle every aspect of the process, from contacting parties, responding to legal requests and obtaining authorizations to collecting bills and reports, and negotiating.
In an insurance market where staff and resources are overextended, even the simplest claim can turn complicated and lengthy – the customer satisfaction levels drop and so does your carrier’s revenue. LEH Insurance’s claims and third-party administration (TPA) services can result in faster claim cycle times, increased accuracy and higher customer satisfaction and retention.
QUICKER CLAIM CYCLE TIME, INCREASED ACCURACY AND HIGHER CUSTOMER SATISFACTION
Claim processing tasks can take time away from customer service, not to mention spread your resources and staff thin. And, timely claims processing is a critical aspect of stellar customer service. The ability to stay on top of your workload, with accuracy, directly affects employee and customer satisfaction.
Incomplete claims, backlogged requests and long wait times dissipate with LEH Insurance’s claims and third-party administration services.
DATA TO DRIVE YOUR DECISIONS
Accurate and informative data can drive decision-making to enhance service and products while reducing loss. LEH Insurances uses industry-leading data and analytics to improve service delivery throughout the claim cycle. A company-wide focus on continual improvement means we always seek whole-picture and granular data and report insights to our customers.