Claim processing tasks can take time away from customer service, not to mention spread your resources and staff thin. And, timely claims processing is a critical aspect of stellar customer service. The ability to stay on top of your workload, with accuracy, directly affects employee and customer satisfaction.
Incomplete claims, backlogged requests and long wait times dissipate with LEH Insurance’s claims and third-party administration services.
DATA TO DRIVE YOUR DECISIONS
Accurate and informative data can drive decision-making to enhance service and products while reducing loss. LEH Insurances uses industry-leading data and analytics to improve service delivery throughout the claim cycle. A company-wide focus on continual improvement means we always seek whole-picture and granular data and report insights to our customers.